Welcome to SaiWebPro.com Your privacy is important to us, and this Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our help desk services.
1. Information We Collect
We collect the following types of information when you use our help desk:
Personal Information: Name, email address, phone number, and any other details you provide while creating a support ticket.
Ticket Information: Issue descriptions, attachments, and related communications.
Technical Information: IP address, browser type, operating system, and access logs.
2. How We Use Your Information
We use your information to:
Provide support and respond to your tickets.
Improve our customer service and platform.
Communicate updates, technical notices, and important information.
Enhance security and prevent fraud.
3. Sharing of Information
We do not sell, rent, or trade your personal information. We may share your data only in the following cases:
With Service Providers: Third-party providers who assist in operating the help desk.
Legal Requirements: If required by law, regulatory authorities, or to protect our rights.
4. Data Security
We implement industry-standard security measures to protect your data. However, no method of transmission over the Internet is 100% secure. Please use our services responsibly.
5. Data Retention
We retain your information as long as necessary to provide support and comply with legal obligations. You can request data deletion by contacting us.
6. Your Rights
You have the right to:
7. Cookies and Tracking
We may use cookies to enhance user experience. You can manage cookie settings through your browser.
8. Third-Party Links
Our website may contain links to third-party sites. We are not responsible for their privacy practices.
9. Updates to This Policy
We may update this Privacy Policy periodically. Please review it regularly.
10. Contact Us
If you have any questions about this Privacy Policy, please contact us at:
SaiWebPro
Email: contacts@saiwebpro.com
Website: https://help.saiwebpro.com